Thank you for shopping with Betony Hike! We are committed to delivering your travel products efficiently and securely. Please read our shipping policy below.

1. Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Remote or rural areas may take up to 10 business days.

3. Shipping Charges

  • Shipping is free on all orders, unless otherwise specified during checkout.

4. Cash on Delivery (COD)

  • We only accept Cash on Delivery (COD) payments.

  • Please ensure someone is available at the delivery address to receive the product and make the payment.

5. Order Tracking

  • Once your order is shipped, we will notify you via email or SMS with tracking details (if available).

6. Delivery Issues

  • If you experience any issues with your delivery, such as delays or missing items, please contact us within 48 hours of the expected delivery date.

7. Contact Us

For questions related to shipping, contact us at:

Email: [email protected]